This Privacy Policy explains how Zovrilo (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website, browse our furniture products, place an order, or use our services.
By accessing or using the Zovrilo website, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable data protection and privacy laws.
Information We Collect
To provide you with a reliable and convenient shopping experience, Zovrilo may collect different types of information depending on how you interact with our website and services.
Personal & Contact Information
When you place an order, create an account, contact us, or otherwise interact with our website, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping or delivery address
- Other information you voluntarily provide to us
Order Information
When you purchase furniture from Zovrilo, we may collect information relating to your order, including:
- Products purchased, such as chairs, tables, beds, and sofas
- Order history
- Delivery and shipping details
- Billing information
- Order status and related communications
Payment Information
Payments may be processed through secure third-party payment providers. Zovrilo does not generally store your complete payment card or banking information on our own servers. Payment providers may collect and process payment information according to their own privacy policies and security practices.
Account Information
If you create an account on our website, we may collect information such as your email address, login credentials, account preferences, and other information necessary to securely manage your account.
Shopping & Browsing Activity
We may collect information about how you interact with our website, including furniture products you:
- View
- Search for
- Add to your shopping cart
- Add to a wishlist
- Purchase
- Compare or otherwise interact with
This information helps us understand customer preferences and improve our products and services.
Customer Support Communications
If you contact Zovrilo through email, contact forms, chat, or other communication channels, we may retain the information you provide, including your messages and contact details, to respond to your request and provide customer support.
Cookies & Usage Data
We may use cookies and similar technologies to collect information about your interaction with our website. This may include:
- Pages visited
- Products viewed
- Time spent on our website
- Browser type
- Device type
- Approximate location
- Website interactions
- Referral information
- Technical and usage information
How We Use Your Information
Zovrilo may use the information we collect for purposes including:
- Processing and fulfilling furniture orders
- Arranging deliveries and shipping
- Processing payments through authorized payment providers
- Sending order confirmations and delivery updates
- Providing customer service and responding to inquiries
- Managing customer accounts
- Improving our website, products, and services
- Understanding customer preferences and shopping behavior
- Providing personalized content and product recommendations
- Sending promotional communications where permitted by law
- Preventing fraud, abuse, and unauthorized activity
- Protecting the security and integrity of our website
- Complying with applicable legal and regulatory requirements
Sharing of Your Information
Zovrilo does not sell or rent your personal information to third parties.
However, we may share certain information with trusted third parties when necessary to operate our business, provide our services, or comply with legal obligations.
Service Providers
We may work with third-party service providers that assist us with:
- Payment processing
- Furniture delivery and shipping
- Website hosting and technical services
- Customer support
- Email communications
- Website analytics
- Security and fraud prevention
- Marketing and advertising services
These service providers may only access information necessary to perform their services for us and may be subject to contractual or legal obligations concerning the protection of personal information.
Business Operations
Where appropriate and permitted by applicable law, we may share limited information with business partners or service providers for operational purposes, marketing activities, analytics, or services that help us improve the customer experience.
Legal Requirements
We may disclose personal information where we believe it is reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from authorities
- Protect the rights, property, or safety of Zovrilo
- Protect our customers or other individuals
- Detect, investigate, or prevent fraud or other unlawful activity
User-Generated Content
If you submit product reviews, comments, photographs, testimonials, or other content to our website, some of this information may be publicly visible.
Please avoid including sensitive personal information in publicly accessible reviews, comments, or other content.
Cookies and Tracking Technologies
Zovrilo may use cookies, pixels, and similar technologies to improve website functionality and understand how visitors use our website.
These technologies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Understand website traffic
- Analyze shopping behavior
- Provide relevant content and advertising
- Improve our furniture shopping experience
You can manage or disable cookies through your browser or device settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.
Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies.
Data Security
Zovrilo takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.
However, no method of electronic transmission, website, or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
Your Privacy Rights and Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These may include the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your personal information, where legally applicable
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Manage cookie preferences
- Request information about how your personal data is processed
To exercise any applicable privacy rights, please contact us using the contact details provided below.
Marketing Communications
If you choose to receive promotional communications from Zovrilo, we may send information about furniture collections, products, special offers, discounts, and other updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.
Please note that even if you opt out of marketing communications, we may still send essential service-related messages, such as order confirmations, delivery updates, security notifications, or other communications necessary to provide our services.
International Data Transfers
Zovrilo operates in the European market and may use service providers located in different countries. As a result, your personal information may, where necessary, be transferred to, stored, or processed outside your country of residence, including countries outside the European Economic Area (EEA).
Where applicable, we will take appropriate measures required by applicable data protection laws to provide an adequate level of protection for personal information transferred internationally.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal and regulatory obligations.
When personal information is no longer required, we may securely delete or anonymize it in accordance with applicable laws.
Children’s Privacy
Our website and services are intended for general consumers and are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Third-Party Websites
Our website may contain links to third-party websites, payment providers, delivery services, social media platforms, or other external services.
Zovrilo is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.
Changes to This Privacy Policy
Zovrilo may update or modify this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
When we make changes, the updated version will be posted on this page along with the revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Zovrilo handles your personal information, please contact us:
Zovrilo
Email: support@zovrilo.com
We will make reasonable efforts to respond to privacy-related inquiries within the timeframe required by applicable law.
European Privacy
Because Zovrilo sells furniture to customers in Europe, certain European data protection laws, including the General Data Protection Regulation (GDPR) where applicable, may provide customers with additional rights and protections regarding their personal information.
The specific rights available to you may depend on your location, the nature of our relationship with you, and the applicable legal requirements.